From Civilian to VA Innovator: How One DME Intern is Shaping the Future of Veteran Care

In an era where artificial intelligence and digital innovation are reshaping industries, the Department of Veterans Affairs is not being left behind. Jordan Harper, a prompt engineer intern with the VA’s Digital Media Engagement team, offers insights into how the largest healthcare system in the nation is embracing cutting-edge technology to better serve veterans.

Key Takeaways:
  1. Embracing AI in Government Service
    Harper highlights the VA’s proactive approach to integrating AI tools like ChatGPT into their workflow, demonstrating how government agencies can leverage technology to enhance efficiency and service delivery.
    2. The Power of Virtual Internships
    The podcast underscores the value of virtual internships in expanding opportunities for diverse talent across the country, allowing for collaboration across different time zones and backgrounds.
    3. Innovation at the Intersection of Academia and Government
    Harper’s experience showcases the potential for partnerships between universities and federal agencies, citing examples like the Microsoft co-innovation lab at his university focused on AI and manufacturing.
    4. The Importance of Veteran-Inspired Work Ethic
    Harper emphasizes how interactions with veterans have shaped his professional outlook, instilling values of perseverance and dedication that translate across various career paths.
    5. Continuous Learning and Adaptability
    The interview highlights the importance of being open to new opportunities and continuously adapting to technological changes in the workplace.

As the VA and other government agencies continue to modernize, interns like Jordan Harper represent the future of public service – tech-savvy, adaptable, and deeply committed to improving the lives of veterans and citizens alike.

Credits

This article is a collaborative project between different DME Intern teams:
Podcast Team: Siya Sharma
Web Department: Rachel Pu and Broderic Shipe

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