The DME internship thrives due to the dedication and skills of our interns. In these posts highlighting the work of individual interns, you can get a sneak peek into what they do, how it’s developing them, and whether DME might be a good fit for you too! If you’re interested in joining us, please see the link at the bottom of the blog post.

In this intern spotlight we highlight the work of Kerry Neuman, a Facebook Moderator intern in the Social Media Department. Kerry explains why she decided to intern for DME and what specifically she has been doing for the team.

Interested in seeing what other interns are up to? Check out our other intern spotlights here!

What kind of contributions do you make to the DME team and their goals?

I have the privilege of being a part of the VA’s social media team. There, I focus on the Facebook page, sorting and filtering through hundreds of comments and posts per day and organizing them into categories to maximize efficiency. Filters can include labeling questions for a faster reply/answer, reporting foul language and suicidal comments, monitoring complaints and anything else that is worth labeling.

How does your work at DME help you reach your professional goals?

This internship is 100% remote, which has helped me with my time management skills. The pressure is on since I’m fully independent and responsible for my work. We are all independent yet are a team. I really enjoy the environment. In order to effectively do my job, I have to make sure I carefully read through comments and take the time to analyze and assess each one. My reading comprehension and ability to judge appropriately have improved.

Why would you recommend DME to others?

I think this is a great way to get involved with our government! We are helping REAL people who have served our country and are learning valuable skills for our own professional lives. Its low maintenance but enough to make you feel responsible for something tangible and that your contribution is valued.

Interested in joining the DME Interns team? Click here to find out more and sign up to be notified when applications open!