Social Analytics

Social Analytics Interns play an integral role in analyzing metrics on the VA’s online and social media channels. Interns work in Salesforce Social Studio to analyze the metrics for content in various social media channels, using data to provide insights on audience reception of content, strengths, weaknesses, improvement opportunities, etc. Social Analytics interns work with Google Analytics data for the VA’s official blog, VAntage Point. These interns may also review and add appropriate labels to social media posts to improve metric accuracy, provide metrics in response to internal queries, develop performance reports for social media campaigns, and more.

Prospective interns should have strong research skills and knowledge or experience managing social media platforms, including but not limited to Facebook, Instagram, Twitter, and YouTube. Prospective interns should have skill, coursework, or experience in data analysis.

Please visit the How to Apply page for application details if you are interested in interning in this department.