Social Media

Learn more about the Social Media department and the type of work the interns within the department do.

About Us

The Social Media Department is split into three sub-departments: Instagram, Comment Moderation, and Social Media Special Projects. Social Media interns will work to promote and encourage VA programs, monitor comments posted on official VA social media and intervene when needed, and work on other miscellaneous projects. 

About Us

The Social Media Department is split into three sub-departments: Instagram, Comment Moderation, and Social Media Special Projects. Social Media interns will work to promote and encourage VA programs, monitor comments posted on official VA social media and intervene when needed, and work on other miscellaneous projects. 

  • An Instagram Intern will promote and encourage VA programs, community engagement, and veterans’ well-being by creating posts for the VA’s official Instagram. Interns will research and submit potential posts on the DME Google Drive and edit captions. 

  • A Comment Moderation Intern will monitor and flag comments on VA’s social media using Salesforce Social Studio. An intern will report harmful or troubling comments made by veterans and refer them to the Veterans’ Crisis Line (VCL) for immediate intervention. 

  • Social Media Special Projects Interns will work on miscellaneous projects, including submitting potential posts on the DME Google Drive developing VA Instagram stories, scheduling VAntage Point & DME Interns blog content on social media, post articles to the subreddit, and manage the DME Interns socials. 

Tasks

Tasks

  • An Instagram Intern will promote and encourage VA programs, community engagement, and veterans’ well-being by creating posts for the VA’s official Instagram. Interns will research and submit potential posts on the Trello board and edit captions. 

  • A Comment Moderation Intern will monitor and flag comments on VA’s social media using Salesforce Social Studio. An intern will report harmful or troubling comments made by veterans and refer them to the Veterans’ Crisis Line (VCL) for immediate intervention. 

  • Social Media Special Projects Interns will work on miscellaneous projects, including submitting potential posts on the Content Calendar Trello board, developing VA Instagram stories, scheduling VAntage Point & DME Interns blog content on social media, post articles to the subreddit, and manage the DME Interns socials. 

  • An Instagram Intern will promote and encourage VA programs, community engagement, and veterans’ well-being by creating posts for the VA’s official Instagram. Interns will research and submit potential posts on the Trello board and edit captions. 

  • A Comment Moderation Intern will monitor and flag comments on VA’s social media using Salesforce Social Studio. An intern will report harmful or troubling comments made by veterans and refer them to the Veterans’ Crisis Line (VCL) for immediate intervention. 

  • Social Media Special Projects Interns will work on miscellaneous projects, including submitting potential posts on the Content Calendar Trello board, developing VA Instagram stories, scheduling VAntage Point & DME Interns blog content on social media, post articles to the subreddit, and manage the DME Interns socials. 

Tasks

Joining this Department? Start here!

Joining this Department? Start here!

Accomplishments

From 2021 to 2022, the Social Media department:

Made 42 Veterans Crisis Line reports to connect Veterans with mental health resources.

Created and Scheduled 292 Instagram posts promoting Veteran activities at VA medical centers and hospitals.

Scheduled 77 posts from VA News (previously Vantage Point).

Accomplishments

From 2021 to 2022, the Social Media department:

Made 42 Veterans Crisis Line reports to connect Veterans with mental health resources.

Created and Scheduled 292 Instagram posts promoting Veteran activities at VA medical centers and hospitals.

Scheduled 77 posts from VA News (previously Vantage Point).

Intern Testimonials

"The skills I've learned during my time in the DME's social media department have been invaluable. I've learned about all the moving parts involved in managing large social media accounts like the VAs. I've been able to curate content that fits VA's standards, schedule content across multiple platforms and create professional-grade social media posts. The opportunities to collaborate with VA experts and other interns within and outside the social media department have made this experience all the more insightful and fulfilling."
Kristin Becker
XO
"I help share Veteran stories on Instagram through transforming Facebook posts into catchy content for Instagram. The flexibility of the program has allowed me to get involved with other departments including YouTube and the Writing department. This has helped hone my skills for my internship here in addition to my academic and professional career."
Jenna Downey
Intern
"The skills I've learned during my time in the DME's social media department have been invaluable. I've learned about all the moving parts involved in managing large social media accounts like the VAs. I've been able to curate content that fits VA's standards, schedule content across multiple platforms and create professional-grade social media posts. The opportunities to collaborate with VA experts and other interns within and outside the social media department have made this experience all the more insightful and fulfilling."
Kristin Becker
XO
"I help share Veteran stories on Instagram through transforming Facebook posts into catchy content for Instagram. The flexibility of the program has allowed me to get involved with other departments including YouTube and the Writing department. This has helped hone my skills for my internship here in addition to my academic and professional career."
Jenna Downey
Intern